Good jewelry care is mostly about reducing unnecessary wear and checking small problems before they become bigger ones. The safest care method depends on the exact metal, stones and construction of the piece, so treat the steps below as everyday guidance and ask a jeweler when you are unsure about a particular item.
Store pieces separately
Rings, chains, earrings and bracelets can scratch or tangle when they are stored together. Keep pieces separated in soft-lined compartments or individual pouches, close chains before storage, and avoid placing a diamond directly against polished gold where repeated contact can mark the metal.
Remove jewelry for high-impact or chemical exposure
Take jewelry off before activities that can bend, strike or heavily soil it. Household chemicals, cosmetics and residues can also affect how a surface looks or collect around settings. Put jewelry on after lotions, perfume and similar products have dried when practical.
Use gentle cleaning unless the exact piece requires something else
For many simple gold-and-diamond pieces, a gentle approach is safer than aggressive polishing: mild soap, lukewarm water, a soft brush and careful drying can remove ordinary residue. Do not assume this method is suitable for every gemstone, pearl, finish, watch or complex construction. If the catalog name indicates pearl or another colored stone, confirm an appropriate cleaning method first.
Check settings, links and clasps
Look for movement, gaps, bent prongs, weakened links, loose clasps or a stone that sounds or feels loose. Stop wearing the piece if something has changed. Continuing to wear it can turn a small repair into a lost component.
Treat watches and mixed-material pieces individually
A jewelry watch can include components that should not be cleaned like a simple ring or pendant. The same is true for pieces combining gold with pearls, colored stones, enamel, straps or other materials. Ask for care instructions that match the exact product rather than applying one routine to the whole category.
Keep the product code for service questions
If your piece has an SKJ product code, keep it with your records. When asking about cleaning, sizing or service, the code helps the Phnom Penh team identify the exact catalog design and check the information that applies to it. See the current warranty and lifetime care page for SKJ’s published service guidance.
When to bring a piece to the showroom
If you notice looseness, damage, a fit problem or a change you cannot identify, avoid experimenting with stronger cleaning methods. Contact the team or bring the piece to the Sok Kheang Jewelry showroom in Phnom Penh so the exact piece can be inspected before service is recommended.